About Truly Clean
Locally owned and operated by Jim Miller, serving Hanover and South Central PA since 2009.
Truly Clean strives to model our work ethic and performance standards after this Scripture and welcomes the opportunity to prove it to you.
I’m Jim Miller — founder of Truly Clean.
I started this business in 2009. Before I brought on employees in 2011, I worked hard to build a solid name and reputation. Some very particular clients — combined with my OCD traits — helped set the standard early.
By 2018, it had grown into the Truly Clean brand we use today. I run the business from my home on Grant Drive with a team of 17 cleaners.
This isn’t a side gig. It’s my baby. With my faith and integrity on the line, I won’t let anything tarnish the reputation we’ve built.
A track record built on staying.
All recurring · Most clients with us 5–10+ years.
Our commercial clients range from 2-person offices to 100+ employee businesses, in spaces from 1,000 to 15,000 square feet. Most of our clients — commercial and residential — have been with us 5–10+ years.
What I believe.
My Christian faith is at the center of all I do — personally and professionally. Two pieces of Scripture shape what we do.
That verse is the foundation of our standard. It’s why we sweat details others miss.
That command shapes how we treat the people we serve. And that, honestly, matters every bit as much to me as how clean we leave a space. The way my team interacts with you should make you feel respected, listened to, and cared for.
Many of my staff share my faith. All hold the same values. They are like family and friends to me — and I think you can feel that when we’re in your home or business.
How every Truly Clean cleaner is trained.
Cleaning isn’t rocket science. But cleaning thoroughly, consistently, and at the level we hold ourselves to — that takes real training.
Every new cleaner is trained one-on-one by me or my assistant. Day one is observation only — the new hire watches me clean my own home top to bottom: kitchen, bathroom, every room dusted, every floor vacuumed and mopped — while I narrate what we’re doing, how, why, and the standards we hold. They don’t pick up a cloth until day two.
Here are just three of many standards we instill:
- “Showroom presentation” in kitchens and bathrooms — when we leave, the space looks like a model home.
- Polishing cloths after cleaning to eliminate streaks and smudges. If it can shine, it will.
- Double-check every task before moving on.
After that first day, the new cleaner is paired with one of our experienced team members for 2–3 weeks. They don’t go solo until both they and we are confident they’re ready.
The details we notice — that others miss.
Most cleaning companies will dust a desk and vacuum the floor. We sweat the small stuff most people would consider insignificant:
- The dust on the back of an office chair’s adjustment knob.
- The streaks on a microwave front or glass stove top.
- Coffee mug rings or fingerprint oils on desks and conference tables removed, not just dusted over.
- Even the dust on top of a wall-mounted fire extinguisher.
The word “Truly” in our name is deliberate. We truly want our clients happy — which means we want and actively ask for feedback, big or small. If something needs to change for your specific space, we’ll change it. If something we cleaned doesn’t pass inspection, we make it right, right away — and prevent it from repeating. Or if you’d prefer, we credit you the value of the work. No debate. That’s how we’ve built relationships that have lasted over 10 years.
Honest feedback is the only way we get better.
We ask every client for honest feedback regularly. The form they fill out is public — potential clients can see it too. We’d rather you know upfront how we handle what we get wrong than learn it the hard way after you’ve hired us.
See the feedback form →Get Your Free Estimate
Residential — see your price in 30 seconds. Commercial — we’ll do a quick walkthrough or chat over the phone.